The Answers to Our Banking FAQs
To save you time and trouble, Great Southern Bank has compiled a wealth of information here on our website for your perusal. Browse our Banking FAQs to get started on your journey to financial security.
How do I reset my PIN for my Great Southern Bank debit card?
Contact an associate at 1-800-717-4923 to activate your Shazam debit card or reset the pin number.
How do I sign up for bill pay service?
Once you enroll in our online banking at www.gsnb.com, you can access the bill payment service as well as many other features.
What are your CD rates?
We publish a deposit rate sheet that is accessible to all of our retail employees. Please contact your local banker to determine the best rate and term for your needs.
I am buying a house. Do you handle mortgages?
Yes, we handle 15, 20, and 30 year mortgages. Please contact your local branch for more information.
I’m new to town and would like to open an account. How do I do that?
Opening an account with Great Southern Bank is easy. From our location list on our website, select the full service location that is most convenient for you. Bring two forms of local identification and come experience a welcome like you’ve never had before. It’s important that all account owners or signers come along to sign important documents, too.
How do I send/receive a wire transfer?
As a Great Southern Bank customer, you have the opportunity to safely wire funds to or from your account. Contact your local bank representative to complete the proper paperwork.
I have relocated and need to change my address. How do I do that?
We make every effort to make the address change process seamless for you. Visit your local office and we’ll be happy to change your address.
I'd like to offer direct deposit for my employees. Does your service offer that option?
Yes, we can accommodate any type of Automatic Clearing House (ACH) transaction to include direct deposit and accounts receivables.
How do I transfer money between Great Southern Bank accounts?
Once the transfer option has been added to your online account, you may transfer money between accounts that you have ownership rights to.
How do I have my loan payment debited from my checking account?
Great Southern Bank offers the ability to debit your loan payment from your Great Southern Bank checking account or your checking account at another bank.
How do I report my lost or stolen Debit card?
Contact an operations associate during business hours at 601-485-0948. After business hours, contact 1-800-383-8000.
How do I stop a draft that is being debited from my account?
Contact your local bank's customer service department to complete the proper paperwork to stop the draft.
How do I report my lost or stolen checkbook?
Contact your local bank's customer service department to complete the proper paperwork to protect your account.
How do I inquire about Career Opportunities?
Please click here to visit our online Career Opportunities section. You'll be able to view job listings, submit your resume, and learn more about the benefits of working with Great Southern Bank.